The campaign provides our patients and guests a new channel of communication to reach Bareen International Hospital, while allowing us to streamline the volume of inquiries we receive on a daily basis about appointments, follow-ups, COVID-19 tests, results, vaccines, Laboratory, Radiology, or feedback among other queries.
Bareen WhatsApp Business features a chatbot which automatically replies to queries based on selected option in every menu, and depending on the inquiry, can become a live chat session with the Call Center agent. Bareen's WhatsApp Business is accessible in Arabic and in English and is being managed by our Call Center team.
Here is the link to connect to Bareen's WhatsApp Business: https://wa.link/fugqcu
For convenience, patients and guests can also scan the QR code from their mobile phones to connect immediately to the service.